Services
Housing with supports is the solution to homelessness.
Contact by phone at 519.661.4663 (HOME), by email at [email protected]
Emergency Shelter
A safe, secular shelter open and accessible 24/7/365 days a year. Our housing-focused model provides adults and youth of all genders with in-the-moment triage, shelter diversion, and shelter accommodation with wraparound supports to ease crisis and help develop a personal action plan for housing stability.
Supportive Housing
Unity House, Unity Project’s supportive housing unit, provides private, rent-geared-to-income accomodations with shared amenities and housing stability supports for 6 – 8 individuals to develop greater independence and a tenancy track record while working on transitioning to housing in the community.
Housing Stability Program
Moderate to intensive case management to help those with a history of homelessness to obtain housing, and with in-home supports to connect individuals to appropriate medical, mental health, age, race, and gender wrap-around supports – whatever it takes – to maintain stability, wellness and belonging in community.
Services FAQ
City of London’s Homeless Prevention and Housing – Coordinated Access works to assist individuals and families experiencing or at risk of experiencing homelessness connect to outreach, emergency shelters and housing support programs, depending on the circumstance. Call 519.661.4663 (HOME) or send an email to [email protected] or visit in person during business hours at 355 Wellington Street, Suite 248.
Men’s Mission: For sign-in times and admission criteria contact 519.672.8500.
Salvation Army Centre of Hope: For sign-in times and admission criteria contact 519.661.0343.
Rotholme Family Shelter: Contact Coordinated Access (see above) and after-hours 519.673.4114.
There is no drop-in access to Unity Project at this time.
Whenever possible, we will accommodate your animal companions.
No. At this time you will not be refused services for being unvaccinated, although it is better and safer for everyone if you have been vaccinated with a double-dose. Other organizations may have varying policies, procedures or means to help vaccinate individuals.
Residents are accommodated in private rooms. PPE is supplied and worn by staff and participants in all public and shared spaces and residents are supplied with PPE for their use in public.
Call 2-1-1 on your phone to get connected to community, social, non-clinical health and related government services. This resource is available 24 hours a day, 7 days a week, in over 150 languages.
Visit Living in London Community Services for a list of various forms of support, including emergency shelters, mental health services, drop-ins, community resource guides and options for Indigenous individuals and women.
An assessment process is used to prioritize and provide appropriate levels of internal shared case management support that is externally integrated with a spectrum of interventions in the housing stability system. Frontline Support Workers each manage a caseload of 8-12 residents. We use harm reduction and trauma-informed practices, promote choice and self-determination for residents, utilize motivational interviewing and assertive engagement techniques to complete a housing and support assessment, prepare a housing and support plan, become paper ready (i.e. ensure a current assessment, income verification, and identification are secured), find suitable housing and navigate the system to secure housing, and connect to appropriate community services and resources.
Whatever-it-takes supports include medical, legal, income, landlord/tenant, family/CAS, mental health, addictions, life skills and connecting individuals to appropriate medical, mental health, age, race, and gender wrap-around supports in community. It means using every available community resource. It means working from a harm reduction and low-barrier perspective to meet people where they are at and work with them from a place of respect to meet their needs.
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