Services

City of London’ Homeless Prevention and Housing – Coordinated Access works to assist Individuals and families experiencing or at risk of experiencing homelessness connect to outreach, emergency shelters and housing support programs, depending on the circumstance. Call 519-661-4663 (HOME) or send email to homelessprevention@london.ca or visit in person during business hours at 355 Wellington Street, Suite 248 

Men’s Mission: for sign-in times and admission criteria contact 519-672-8500 for 

Salvation Army Centre of Hope: for sign-in times and admission criteria contact 519-661-0343 

Rotholme Family Shelter: contact Coordinated Access (see above) and after-hours 519-673-4114

There is no drop-in access to Unity Project at this time.

Whenever possible, we will accommodate your animal companions.

No. At this time you will not be refused services for being unvaccinated, although it is better and safer for everyone if you have been vaccinated with a double-dose. Other organizations may have varying policies, procedures or means to help vaccinate individuals.

Residents are accommodated in private rooms. PPE is supplied and worn by staff and participants in all public and shared spaces and residents are supplied with PPE for their use in public.

Call 2-1-1 on your phone to get connected to community, social, non-clinical health and related government services. This resource is available 24 hours a day, 7 days a week, in over 150 languages. 

Visit Living in London Community Services for a list of various forms of support, including emergency shelters, mental health services, drop-ins, community resource guides and options for indigenous individuals and women.

An assessment process is used to prioritize and provide appropriate levels of internal shared case-management support that is externally integrated with a spectrum of interventions in the housing stability system. Frontline Support Workers each manage a caseload of 8-12 residents. We use harm reduction and trauma-informed practices, promote choice and self-determination for residents, utilize motivational interviewing and assertive engagement techniques to complete a housing and support assessment, prepare a housing and support plan, become paper ready (i.e. ensure a current assessment, income verification, and identification are secured), find suitable housing and navigate the system to secure housing, and connect to appropriate community services and resources.

Whatever-it-takes supports include medical, legal, income, landlord/tenant, family/CAS, mental health, addictions, life skills and connecting individuals to appropriate medical, mental health, age, race, and gender wrap-around supports in community. It means using eerie available community resource. It means working from a harm-reduction and low-barrier perspective to meet people where they are at and work with them from a place of respect to meet their needs.