Frontline Support Services: 519-433-8700 x0

COVID 19 Updates

Update: 15 April 2020

Unity Project will be increasing the number of individuals we are supporting in the hotel.

Updates: 18 March – 9 April 2020

The COVID-19 pandemic has unsettled life for all of us. It has heightened and further exposed the failures in our system with the worst effects falling unequally on the marginalized and vulnerable in our society.
It is also bringing us together in a greater collective effort as we seek to manage this crisis.
Individuals currently experiencing or at risk of homelessness are particularly vulnerable during a pandemic. Lacking permanent housing means that these individuals cannot effectively self-isolate. They are exposed to increased risk every day and lack access to infrastructure and supply to maintain their health and mitigate risk. Many have compromised health conditions which put them under even greater risk to suffer the worst effects of the virus. The fear and uncertainty we are all feeling affects this community ten-fold.
The following is to provide update as to how these times and circumstances have affected Unity Project for Relief of Homelessness and what we are doing to provide shelter and support for people experiencing homelessness in context of an evolving crisis management strategy within the City of London.
In the early days of the pandemic, we have taken the relevant precautions and screening within our means so as to provide core services including shelter and drop-in supports. Formalized case-management is on hold as we focus on our essential services. Operational logistics are shifting daily to ensure we are doing all in our power to mitigate risk to participants and staff.
Our frontline staff are to be greatly commended for their incredible effort, flexibility, care and calm.
Despite all measures, our facility is simply inadequate to safely support the number of individuals accessing our shelter – we cannot maintain adequate social distancing in that space and we cannot isolate people should they screen with any symptoms.
In partnership with the City of London, we have temporarily closed our current shelter location (717 Dundas Street) and moved to a hotel where we can host a larger population and manage private rooms. This space prioritizes those who are most vulnerable and not currently sick, including seniors and those with prior respiratory conditions. It operates much like supportive housing, while allowing for adequate social distancing.
Currently, the move to the hotel has been completed, and our staff and participants are adjusting to this new situation.

This is a 3-month plan, until further notice.

The City has lead a coordinated effort among shelter operators to shift and relocate the population into the most appropriate service facility to meet their needs and will work with us to coordinate related services and supports for meals, cleaning and healthcare.
Residents within our Supportive Housing will remain housed in the front building of our current facility at 719-721 Dundas and our Housing Stability Program will remain at this site supporting those folks and others on their case-load. Home-visits are suspended until further notice, however meetings with participants continue with the attendant precautionary protocols.
The community is collaborating to plan for the continuation of drop-in services in the Old East Village community for access to washroom, shower, phone, basic needs, and crisis response – location TBD.
There will be no drop-in services and no donations accepted at the new location.

How you can help…

Financial donations are needed most.

The postponement and re-imagining of our flagship fundraiser, UPwithART (and possibly future events) will hit us hard just as we are facing significant additional costs to mitigate the impact of this health crisis on our services (for more information on the status of our events, please visit
Londoners are wanting to help with donations of needed supplies. In-kind donations require complex community organizing and at this time we need to minimize interactions with donors both at the front and back end so as to maximize the effectiveness of your compassion and generosity. For the time being, we have stopped accepting these in-kind donations, in order to comply with social distancing protocols.
Monetary donations allow us to purchase exactly what we need, when we need it, and to utilize the safest delivery methods possible. What’s more, financial support allows us to keep our limited human resources focused on services and minimizes physical contact in keeping with social distancing.
You can donate online directly through our website at or mail cheques payable to Unity Project, Attention Silvia Langer at 717 Dundas Street, London ON, N5W 2Z5.
We will keep our community informed of specific supply and volunteer needs for intentionalized community response. Our call for toilet paper received over 135 Shares! And produced the paper! Thank you all for your generosity and your shares!
Please cease delivery of unsolicited supply donations. Please direct donation inquiries to Silvia Langer at Please direct volunteer inquiries to Loretta Hachey at

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Since this situation will evolve rapidly, please continue to follow us on Facebook, Instagram, and Twitter, and bookmark our website.
We need to stay virtually close as a community.
Your likes, loves, shares and comments let us know that you are well and with us.
You take care.